Moving is a time-consuming and stressful event. To help you save time, we've designed our new self-service platform where you can stop, start or move your electric service whenever it's convenient for you! Our online start, stop or transfer service platform is available 24 hours a day, 7 days a week, with no waiting.

You can also upload PDFs or images of your required documentation, enroll in energy-saving programs, select payment options and receive real-time email confirmations about your service request and your new account number.

1. Open An Online Account
   View bills & payments, monitor usage, set up communications preferences and more, whenever and wherever you want.

2. Choose Billing Options
   Save paper, protect your information and even out your bill with Paperless and Budget Billing.

3. Set Payment Options
   Choose how you pay with convenient payment options to fit your needs – secure bank payments, credit cards and more.

4. Connect With Us
   Sign up for our monthly e-newsletter for special offers, new product and service announcements, tips and other important information. You can also connect with us on your favorite social media sites.

5. Enroll In Account Notifications
   Sign up for email, automated phone or text reminders for billing and payment status, outages, appointments and programs and services.

6. Monitor Your Energy Usage
   Check out your interactive bill for personalized energy insights and monthly, yearly and daily usage comparisons with actionable recommendations.

1. Save Money & Energy In Your Home
   We have nearly 30 energy-saving programs to choose from – more than any other utility in Florida.
   
   
2. Learn About Solar Energy
   

   We’re harnessing the sun’s energy and investing in solar projects to contribute to a reliable energy future, reducing our use of fuel and lowering fuel costs for customers

3. Protect Your Investment with Zap Cap Systems®
   Avoid expensive power surges, enroll in Tampa Electric's Zap Cap Systems® – advanced surge protection and backup power for your home.
   
   
4. Light Up Your Business with Bright Choices®
   Bright Choices provides customizable, state-of-the-art, energy-efficient LED outdoor lighting solutions for your home. Enjoy no up-front costs, maintenance or repair fees for the life of the installation.

1. Be Prepared
   Visit our Storm Center for tips and resources on preparing for, staying safe during, and recovering from severe weather and hurricanes.
   
   
2. Protect Yourself and Your Loved Ones
   To help you stay safe, we’ve assembled important tips and resources on severe weather safety issues. We urge you to review this information. Make it a priority to prepare early, monitor emergency officials for the latest weather conditions and use extreme caution in blue skies and gray.
   
   
3. See How We Prepare
   Our Storm Protection Plan (SPP) is part of our commitment to providing you with safe, affordable and reliable electric service – reducing restoration costs and providing faster restoration after a storm.
   
   
4. Count On Us To Get The Power On
   Learn how we restore power during widespread outages. Our goal is to restore the largest number of customers in the shortest amount of time – as soon as it is safe to do so.
   
   
5. Report & Monitor Outages
   While we maintain 99.98% service reliability and invest millions each year in advanced technology, outages may still occur. Let us know.
   
   
6. Enroll In Outage Notifications
   Stay in the know about outages and restorations affecting your service via email, text or automated phone call.
   
   
7. Stay Safe Around Electricity
   Safety is Tampa Electric’s top priority. We are committed to the safety of our people, our customers and our community.

1. Florida is Our Home Too
   We take pride in supporting and protecting Florida’s unique ecosystems, pristine waters, beautiful landscapes and incredible wildlife because we believe we can make a difference.
   
   

2. Learn About Solar Energy
   Today, we can produce 1,350 megawatts (MW) of electricity from the sun, By the end of 2027, nearly 17% of the energy we generate will come from the sun—that’s equivalent to powering about 260,000 homes.

3. Explore Real Florida Wildlife
   The Florida Conservation and Technology Center (FCTC) shows nature at its finest. FCTC is 500 acres of stewardship, research, habitat restoration, help for endangered species, education and fun from Tampa Electric, the Florida Aquarium and the Florida Fish and Wildlife Conservation Commission.
   • FCTC is also home to the Manatee Viewing Center and the Tom Hernandez Clean Energy Center.
     • The Manatee Viewing Center is a refuge for manatees in the winter months when they leave colder waters to return to their warm and welcoming second home. In 2023, the Manatee Viewing Center was selected as one of USA TODAY 10Best Readers’ Choice travel awards for best free attractions.
     • The Tom Hernandez Clean Energy Center is an open-air shaded pavilion with fun interactive games powered by solar, wind and the grid that offers something for all your loved ones.

1. Giving Back Is Key
   For more than 125 years, Tampa Electric has been a strong community partner. Our company and team members typically volunteer more than 30,000 hours annually. In 2024, we supported more than 200 community organizations.
   
   
2. Helping Our Neighbors in Need
   We partner with several organizations to help customers who may be experiencing temporary hardship. These include Metropolitan Ministries, Crisis Center of Tampa Bay, 211 Network, the Red Cross and our Share program. TECO's Share program helps customers in need pay their electric bills. The program is funded through the tax-deductible contributions of businesses, customers and community partners. To help those donations go even further, we match them dollar-for-dollar, up to $500,000. Please donate to our Share program and help us transmit feel-good energy!